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Multi-tenant SaaS

Your customers expect their data, their policy, and their audit trail to stay theirs.

What it does

  • A SaaS platform serving N enterprise customers wraps every customer's AI calls with the customer's own Guardian.
  • Each customer's Glass Box receipts live in their own ledger partition.
  • Each customer's auditors only ever see their own events.

Where Trinitite plugs in

SurfaceWhat governs it
Per-tenant GuardianLoRA hot-swap on the same model server — sub-millisecond per-call switch.
Per-tenant ledgerledger_partition field on every receipt; reads filtered by partition.
Per-tenant retentionConfigurable per tenant via POST /v1/organizations/:id/settings.
Per-tenant SLAPer-tenant latency / availability targets surfaced via Reports.
Per-tenant SIEM exportEach tenant points the Trinitite sink at their own Splunk / Datadog / CloudWatch.
Per-tenant Trust Center artifactsCustomer-facing Trust Center page is auto-populated from the platform settings.

Why this matters

  • One platform engineering team can support N customers without N copies of the safety stack.
  • One Trinitite tenant per SaaS customer is the right granularity — never less.
  • Tenant isolation is enforceable, not just promised — the ledger partition is the audit story.

What's next

Cookbook: Multi-tenant Guardian fleet — the implementation steps.

Trust Center — what to show your customers about Trinitite.